Quality Improvement Advanced Principles - Silver Level
The Silver Level Course builds upon the prerequisite Bronze Level Course, teaching the application of quality improvement tools and methods to identify and resolve quality gaps. Participants at all organizational levels will learn how to measure quality in order to identify and prioritize opportunities for improvement.
Participants will gain knowledge and skills to become problem solvers. Upon successful completion of this course, participants will be prepared to become active members of quality improvement project teams, as well as take the steps in Silver Level Certification.
This instructor-led course is offered in a virtual mode of two 4.5-hour segments. In addition, an in-person classroom experience is available to include 8-hours of instruction at one of the Mayo Clinic destination centers (Arizona, Florida and Minnesota) or at your site. Training is offered per attendee with a minimum of 10 and a maximum of 35 attendees per class.
The Silver Level Course Objectives include:
- Articulate the case for patient-centered quality and affordability
- Apply systems and process thinking to your work
- Employ DMAIC framework as a structured approach for improvement
- Select and use appropriate tools within DMAIC framework
- Identify and measure gaps in quality
- Apply process improvement principles
For individual training, register at: Quality Improvement Advanced Principles Course | Mayo Clinic Executive Education
For additional information, contact: MayoClinicQualityAcademy@mayo.edu